Privacy Policy
PINARELLO RESORT SNC attaches particular importance to the protection of your personal data.
The purpose of this Privacy Policy is to inform you, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the amended French Data Protection Act, about how your personal data is collected and processed when you browse the website and as part of your relationship with Pinarello Resort.
DATA CONTROLLER
The data controller for the data collected on the website is:
PINARELLO RESORT SNC – SNC with share capital of €1,000
Registered office:
POE de Suartello II
Route de Mezzavia
20090 Ajaccio – France
SIREN: 891 184 111
Email: contact@hotelcaramontino.com
DATA COLLECTED
PINARELLO RESORT SNC only collects the data necessary for the purposes described below.
Via contact or booking forms:
– first and last name
– email address
– telephone number
– desired stay dates
– message and any information provided voluntarily
Via browsing the website:
– IP address
– browser type
– browsing data
– pages viewed
– visit duration
– source of connection
Via telephone or WhatsApp exchanges:
– telephone number
– content of exchanges necessary to process your request.
PURPOSES AND LEGAL BASES OF PROCESSING
The processing carried out pursues the following purposes:
Responding to information and booking requests
Legal basis: pre-contractual measures (Article 6.1.b GDPR)
Managing stays and customer relations
Legal basis: performance of a contract (Article 6.1.b GDPR)
Compliance with legal and regulatory obligations
(invoicing, administrative obligations, police registration form where applicable)
Legal basis: legal obligation (Article 6.1.c GDPR)
Audience measurement and improvement of the website and services
Legal basis: consent (Article 6.1.a GDPR)
Sending information or commercial communications
Legal basis: consent (Article 6.1.a GDPR)
DATA RECIPIENTS
The data collected is intended exclusively for authorised persons within PINARELLO RESORT SNC.
It may be disclosed to certain technical service providers strictly necessary for the operation of the website or the performance of the services offered, including:
– Wix Online Platform Limited, for website hosting and infrastructure
– technical service providers or digital tools used for website management and request handling
– payment or booking service providers, where applicable
– administrative or judicial authorities upon a legally justified request.
No personal data is sold, rented or transferred to third parties for commercial purposes.
TRANSFERS OF DATA OUTSIDE THE EUROPEAN UNION
Certain technical service providers used in connection with the operation of the website may process data outside the European Union.
In such cases, PINARELLO RESORT SNC ensures that these transfers are governed in accordance with applicable regulations, in particular by adequacy decisions, the Data Privacy Framework, or standard contractual clauses approved by the European Commission.
DATA RETENTION PERIODS
Data is retained only for the period necessary for the purposes pursued:
Contact requests and prospects:
3 years from the last exchange
Bookings and customer relations:
3 years for commercial prospecting purposes
10 years for accounting documents and legal obligations
Administrative records or regulatory documents:
according to the periods imposed by applicable regulations
Cookies:
maximum of 13 months.
YOUR RIGHTS
In accordance with the GDPR, you have the following rights:
– right of access to your data
– right to rectification
– right to erasure
– right to restriction of processing
– right to object
– right to data portability
– right to withdraw your consent at any time
– right to define instructions regarding the fate of your data after your death.
To exercise your rights, you may contact us:
By email: [email to be completed]
By post:
PINARELLO RESORT SNC
POE de Suartello II
Route de Mezzavia
20090 Ajaccio – France
A response will be provided within a maximum period of one month. Proof of identity may be requested in order to verify your identity.
COMPLAINT TO THE CNIL
If you believe that your rights are not being respected, you may lodge a complaint with:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
SECURITY
PINARELLO RESORT SNC implements appropriate technical and organisational measures to ensure the security and confidentiality of the personal data collected, in particular through the use of secure environments, restricted access and suitable protection protocols.
CHANGES TO THE POLICY
This Privacy Policy may be amended at any time to reflect legal, regulatory or technical developments, as well as changes to the services offered by Pinarello Resort.
The version in force is the one published on the website on the date of consultation.